Place a checkmark next to Accept License Agreement and click Next You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Once the file is downloaded, open your Downloads folder/location of the downloaded fileĭouble-click mb-support-X.X.X.XXXX.exe to run the program NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system.

Fresh install the Malwarebytes in the normal mode after the system reboot.If you haven’t already done so, please run the Malwarebytes Support Tool and then attach the logs in your next reply:.

After uninstalling the app, open the ‘msconfig’ again and disable the Safe Mode.

Locate Malwarebytes in the list of apps and uninstall it.

Under the Boot tab, select the Safe Boot with minimal settings.

In the Windows search bar, type msconfig.exe, and open System Configuration.

So you may reboot your system in safe mode and then try uninstalling it. Sometimes you won’t be able to get rid of the Malwarebytes from the Windows normal mode. Uninstall and Fresh Install Malwarebytes in Safe Mode

Click on the installer file and follow the on-screen instructions to freshly install the Malwarebytes antimalware (MBAM).

Next, download the latest version of the Malwarebytes from the official site.Now run the “ mbam-clean.exe” and click Yes to continue.Temporarily disable any other security program and close all other running applications.Next, download the Malwarebytes removal tool – mbam-clean.exe from its official site.

Under the Account Settings tab, click on Deactivate to stop all Malwarebytes services on your system.Open the Malwarebytes application and navigate to Settings from the top-right corner.It is recommended to first uninstall the Malwarebytes entirely from the system and then freshly re-install its latest version. It might be possible that the current version of the Malwarebytes solution has corrupted, therefore causing the service error. Restart your system and check if the problem persists.

Locate Startup type and set it as Automatic from the drop-down menu.Ĭlick Apply and OK to finish the configuration. Search for the Malwarebytes Service, right-click on it, and select Properties. On the Windows search bar, search for “ services.msc” and click on it to open. Since its a service problem, the first thing you have to do is check the Malwarebytes Antimalware service.

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